FAQs

How do I use the headband?

1. Make sure the cooling material is in direct contact with your skin.

2. The cooling material should be wet, either by your own swear or by pouring water on it.

3. Airflow is needed. Do not cover the cooling material.

Can I use the technology while training indoors?

Yes but, because you will not be creating a natural airflow from running/biking outdoors, you should use a fan to simulate this airflow for optimal cooling effect.

How do I maintain the prototype?

The cooling technology can be chipped by contact. So be careful to avoid accidental contact with hard surfaces and whenever the prototype is not in use keep it stored in a protected place. 

How long should I expect my beta unit to last?

Since this is a new technology, one of the main purposes for this beta program is to determine its durability. From what we have seen, the headband can last from six months to a year but it all depends on how frequently you use it and how you take care of it. It is important to keep the headband in its case and avoiding hitting the cooling material with strong surfaces since it is fragile and it could break.

How do I wash the headband?

To clean your headband, soak it in water and soap and gently use your hands to wash and rinse. Do not use brushes or other hard objects to wash it.  Do not put in washing machine.  Let the band dry in an open air place. If you want to see a video on how to wash it, click here!

What if I feel that my headband stops cooling me after some time?

You may stop feeling a temperature difference because the headband has become an extension of your skin.  Although the skin's thermo receptors may not perceive the headband to be cold,

IT IS CONTINUING TO COOL YOU!